Privacy Notice

Please read this Privacy Notice to understand how we handle and protect your personal data.

 

Your privacy is important to Myriad Information and Communications Technology Services, Inc. (also “Myriad”, “us”, “our” or “we”). We are committed to safeguard your personal data and uphold your privacy rights pursuant to the Data Privacy Act of 2012 (“Act”) and its Implementing Rules and Regulations (“IRR”).

 

This Privacy Notice applies to the personal data that we collect and handle for the purposes of maintaining and providing the best customer experience to the visitors of this sales booth. For the purposes of this Privacy Notice, “Personal Data” means any information relating to an identified or identifiable individual.

 

What data do we collect?

We adhere to the Data Privacy principles of proportionality, transparency, and legitimacy. Any information or personal data that you voluntarily provide to us will only be used for the purpose for which the information was provided to us.

 

 

Personal Identifiable Information

  • Full name
  • Billing or service address
  • Birth Day, Birth Month and Age Range
  • Contact Number
  • E-mail address

 

Sensitive Personal Information

  • Government issued ID
  • Payment and Financial Information
    • Debit or credit card details (cardholder name, card number, expiration date, etc.)
    • Other forms of payment (if such are made available)

 

 

Non-Personal Identifiable Information

 

  • Company name and position
  • Company contact details
  • Account number of existing plan or subscription (if any)
  • Account Payment Details, if you will be paying for our service through our third-party payment channels or merchants
  • Modem Serial Number

 

 

How do we collect your data?

  • Inquire and/or agree to fill out any of our official forms (manual or digital) through our physical business centers
  • Voluntarily complete a customer survey or provide feedback on any of our physical or digital channels

 

How will we use your data?

We use your information for these purposes:

  • To perform our business operation activities including the provision of the products and fulfillment of the services that we offer;
  • To send communications, including promotional communications; and
  • To show advertising, whether in our own products, or in products offered by third parties.

How do we store your data?

We ensure you that appropriate and applicable technical, physical and organizational measures are implemented to safeguard your privacy and security of your personal data. Your personal data will be maintained from the moment of collection and for as long as necessary in fulfilling the legal, regulatory, or business purpose. After cessation of the legal, regulatory, or business purpose, data is retained for at least (5) years unless required for a longer period under applicable laws and statute of limitations.

 

What are your data protection rights?

You have your rights as a Data Subject and you are entitled to exercise these rights as provided under the DPA of 2012 and its IRR.

 

Changes to our privacy notice

Myriad keeps its privacy notice under regular review. Please visit ___(Official Website)___for the full and updated copy of our Privacy Notice.

 

How to contact us

If you have any questions about this Privacy Notice, the data we hold about you, or would like to exercise any of your rights as a Data Subject, please do not hesitate to contact us via email at data.privacy@myriad.com.ph